People & Visitor Experience Assistant

Seaham, Full Time

• Company contribution pension
• Life insurance scheme
• Holiday Club
• Employee benefits platform
• Employee Assistance Programme and 24/7 GP access
• Increasing annual leave entitlement based on length of service

About Prima

 Prima Cheese is a leading award winning, multi-site cheese processing company. Operating within the B2B markets domestically and Internationally with an outstanding reputation for quality, consistency, and service. Committed to delivering success and excellence to both our customer and teams in a respectful, inclusive and supportive working environment.

Our success is built on our values of Passion, Respect, Integrity, Motivation and Ambition. 

With a proud 30 year heritage and continuous expansion this is a fantastic opportunity for a professional who is experienced in a customer facing role to join us in our exciting journey.

 The Opportunity

 Due to internal promotion we are excited to announce a fantastic opportunity to join our well established team at our headquarters in Seaham, County Durham. 

The successful candidate will play a key role in maintaining and managing the company’s welcoming suite, creating a warm, professional experience for visitors and clients. This is a varied role working alongside Marketing and the Commercial team to arrange and attend events, and supporting our People & Culture team with recruitment and early career activities. The work you do will help support our customers, colleagues and wider business, making a real contribution to Prima's continued growth and success.

Are you organised, professional and hold high standard of etiquette? Do you want to contribute to and enhance the wonderful culture we have cultivated at Prima Cheese? Do you want to further your career within a fast paced, innovative and engaging company?

What You'll Be Doing

 The primary focus of this role is to ensure that visitors have a warm Prima welcome and an exceptional hosting experience. It is key that everyone has a positive experience whilst visiting the company. You will also support reception duties, departmental administration event support and organising meetings and set up for the Co-CEOs.

Responsibilities will include:

• Visitor Management - Welcome visitors, clients, and new starters.
• Recruitment and induction activities.
• Prepare and present food and drinks.
• Assist the Marketing team with organising events and trade days as well as attending.
• Providing overflow administration support to departments.
• Supporting career events/open days, internally and externally.

About You

The ideal candidate will have a natural talent for building rapport with others. It is essential that they promote a positive image of the organisation and poses excellent verbal and written communication skills.

You must have:

• IT Skills – Outlook systems.
• Presentation skills.
• Ability to work well independently and as part of a team.
• Methodical approach with excellent attention to detail.
• Confident, enthusiastic, and able to manage relationships.
• Minimum Level 3 in Math’s and English, relevant experience may be considered as alternative.
• Excellent communication skills, written and verbal and personable/professional telephone manner.

You'll ideally have:

• Experience in hospitality.
• Familiarity with event planning/coordination.
• Knowledge of food preparation and presentation etiquette.
• Experience supporting Marketing or P&C initiatives/employee events.

Why Join Prima?

•  Be part of a business with a proud history and exciting plans for the future.
• Join a team where people genuinely support one another.
• Work in an environment where your contribution is recognised and valued.
• Learn, develop and build your knowledge through training and ongoing support.
• Work alongside passionate people who take pride in what they do.
• Be part of a company that invests in its people, products and customers.

Development & Support

We believe our people are our greatest strength. Whether you're joining us with years of experience or looking to develop your career further, we'll give you the support, training and opportunities to help you succeed.

Our people are key to our success. We're committed to providing a supportive and inclusive environment, alongside training and development opportunities to help you grow your career with Prima.

Prima is an inclusive and diverse workplace. If you require any reasonable adjustments during the recruitment process, please contact: peopleandculture@primacheese.com

Interested?

 We'd love to hear from you.

If you're looking for a role where your contribution matters and you can build a rewarding career as part of a supportive team, we'd love to hear from you.

Bring your skills, experience and personality and Be Part of the Mix. 

 👉 Apply via: www.primacheese.com/careers 

Closing Date: 20th November 2026