Credit Control Clerk

Prima Cheese Limited

Credit Control Clerk

Seaham, Durham, Full Time 

• Competitive Salary & Great Benefits Package.
• Company Pension.
• Life Insurance.
• Holiday Club - Discounted Holiday Rates/Breaks
• Employee Benefits Platform.
• Employee Assistance Programme & 24/7 GP Access.

Prima Cheese is a leading award winning, multi-site cheese processing company. Operating within the B2B markets domestically and Internationally with an outstanding reputation for quality, consistency, and service. Committed to delivering success and excellence to both our customer and teams in a supportive, collaborative working environment.

With a proud 28-year heritage and continuous expansion this is a fantastic opportunity for a charismatic, strategic, and dynamic individual to join us in our exciting journey to continue to drive growth of business in new channels and accounts.

Exciting Opportunity for a Credit Control Clerk

We are thrilled to announce a fantastic opportunity for a Credit Control Clerk to join our well-established Finance Department at our headquarters in Seaham, County Durham. The successful candidate will play a crucial role in ensuring the company's financial stability while fostering and maintaining strong customer relationships.

Are You the Right Fit?

Are you a diligent, dynamic, and driven individual eager to embark on a career in finance? Do you want to contribute to and enhance the wonderful culture we have cultivated at Prima Cheese? Or are you an experienced Credit Controller wanting change?

The ideal candidate will possess a natural talent for building rapport with colleagues and clients alike. They will gain a comprehensive understanding of individual departments and the overall company, supporting senior management in achieving their objectives. It’s essential that they consistently promote a positive image of the organisation and demonstrate charisma, alongside excellent verbal and written communication skills, while upholding the professionalism required.

Key Responsibilities

The primary focus of this role is to ensure that customer payments are received promptly and efficiently, as well as managing overdue accounts and taking appropriate action when necessary, with the support of the Head of Finance and the Director team.

Our people are the cornerstone of our success. The successful candidate will join a forward-thinking, energetic, and fast-paced environment dedicated to supporting and developing our teams while driving our growth.

Our people are the key to our success, the successful candidate will be joining a forward-thinking, energetic, fast paced environment, committed to supporting and developing our teams and enhancing our growth.

Responsibilities:

Liaise and advise relevant departments on the status of customer accounts.

• Monitor payment records ensuring any issues are resolved in a timely manner.
• Process and allocate payments to specific accounts.
• Reconcile customer accounts and resolve any queries.
• Manage overdue accounts and take relevant action where necessary.
• Report outstanding issues or potential problems with customers.
• Liaise and advise relevant departments on customer status.
• Manage cash expenses.
• Calculate discounts and raise credits as required.
• Complete driver reports and monitor order lists.
• Process credit applications and establish terms.
• Assist with the year-end external audit.
• Ad hoc duties as required.

Knowledge of Sage 200 would be beneficial.

Knowledge of Salesforce would be beneficial.

Experience in credit control would be beneficial. 

Essential Requirements:

• Ability to work to tight deadlines.
• Work well as part of a team/individually.
• Methodical worker with excellent attention to detail.
• Confident, enthusiastic individual with the ability to manage all relationships with customers and internal contacts and continuously exceed expectations.
• Minimum Level 3 in Math’s and English, relevant experience may be considered as alternative.
• Excellent communication skills, written and verbal and personable/professional telephone manner.
• Ability to build and maintain effective relationships.
• Ability to work under pressure.

The successful candidate will report directly to our Head of Finance.

You can apply and upload your CV via our careers page at: www.primacheese.com 

 Closing Date 13^th June 2025

Prima Cheese Limited is an inclusive and diverse workplace, if you require any reasonable adjustments during the recruitment process please contact hr@primacheese.com